1. Information We Collect

We collect the following types of information:

• Personal Information: When you book a session or sign up for our newsletter, we collect personal details such as your name, email address, phone number, and payment information.

• Booking Information: Details related to your bookings, including dates, times, and the names of attendees.

• Usage Data: We use Google Analytics and Meta (Facebook) Pixel to collect data on how you interact with our website. This includes information about your device, browser, IP address, and pages visited.

• Email Data: We use Mailchimp to manage our email communications. This includes information on your interactions with our emails, such as opens and clicks.

2. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To process your bookings and provide the services you have requested.

• Communication: To send you updates, newsletters, and promotional materials (you can opt out at any time).

• Improvement: To understand how our website is used and to improve our services and user experience.

• Marketing: To deliver targeted ads and promotions through Meta (Facebook) and Google.

3. Sharing Your Information

We do not sell your personal information. We may share your data with third-party service providers to help us operate our business and provide services to you. These include:

• Mailchimp: For managing email communications.

• Google Analytics: For website usage tracking.

• Meta (Facebook) Pixel: For targeted advertising.

These third parties are obligated to protect your information and use it only for the purposes we specify.

4. Data Security

We implement various security measures to protect your personal information. This includes secure servers, encryption, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You can request corrections to any inaccurate or incomplete data.

• Deletion: You can request the deletion of your personal data, subject to certain legal obligations.

• Objection: You can object to the processing of your data for marketing purposes.

To exercise these rights, please contact us at hello@scribbleton.co.uk.

6. Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us understand how you use our site and provide personalised content. You can control cookie preferences through your browser settings.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy regularly to stay informed.

8. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Scribbleton Ltd

Email: hello@scribbleton.co.uk

Phone: 01837 608338

Thank you for trusting Scribbleton with your personal information. We are dedicated to protecting your privacy and ensuring a safe and enjoyable experience for you and your children.